Multi-emirate ITAD for a Tier-1 UAE bank
A multi-emirate refresh is a logistics problem solved with compliance discipline. We did exactly that — on schedule, under NDA, on the audit calendar the bank had set six months before.
Engagement at a glance
Sector: Banking · Tier-1. Sites: 40+ branches across the UAE. Devices: 1,200+ laptops & desktops. Duration: 3 months. Method: On-site NIST 800-88 Purge wipe with witness destruction protocol observed by the bank's information-security officer at every branch. Per-device Certificate of Destruction issued. Bundled with corporate buyback for working units.. Outcome: Zero data incidents. Audit-clean for ADX, DIFC, ADGM and Central Bank of UAE inspection. AED-denominated value recovery against PO.. Settled in AED against PO. NDA standard throughout. All identifying details anonymised; specifics shareable on procurement reference call.
Sites covered
40+ branches across the UAE
Devices retired
1,200+ laptops & desktops
Engagement duration
3 months
Sanitisation method applied
On-site NIST 800-88 Purge wipe with witness destruction protocol observed by the bank's information-security officer at every branch. Per-device Certificate of Destruction issued. Bundled with corporate buyback for working units.
Outcome and value recovered
Zero data incidents. Audit-clean for ADX, DIFC, ADGM and Central Bank of UAE inspection. AED-denominated value recovery against PO.
Why this engagement matched the Maxicom playbook
A Banking · Tier-1 engagement of this scale typically benefits from Maxicom's programme model: single SOW spanning the United Arab Emirates footprint, country-lead executing locally, programme manager based with the customer, quarterly business review consolidating Reuse-First metrics. Per-asset Certificate of Destruction admissible against and UAE PDPL. Cross-border resale routing under NDA where local market depth was thin. Settlement consolidated to the customer's reporting-currency entity through internal Maxicom inter-company arrangements.
Standards stack applied
NIST SP 800-88 Rev. 1 Purge for working drives. IEEE 2883-2022 firmware Sanitize for SSD/NVMe. DoD 5220.22-M overwrite where the contract specified it. Physical destruction at 6mm/2mm/0.5mm where the data classification mandated it. Witness destruction at the request of the data owner for top-classified material. Per-asset certificate retention 8 years (BFSI default). Compliance attestation cross-referenced to the customer's sustainability framework (CSRD ESRS E5, ISSB IFRS S1/S2, BRSR Principle 6, GRI 301/305/306).
Reuse-First disposition KPIs reported back
Total tonnage processed. Reuse-First reuse rate (% refurbished + redeployed vs % destroyed by media class). Residual value recovered in AED. Embodied-carbon-recovered estimate (CO₂e avoided versus a destruction-first counterfactual). Diversion-from-landfill percentage. Material-recovery breakdown (steel, aluminium, copper, plastics, rare earths). Downstream-chain documentation for every kilogram leaving Maxicom premises. Quarterly business review cadence for the duration of the engagement.
What this engagement demonstrates
Single-SOW programme execution at scale. Per-asset audit trail across thousands of devices. Reuse-First refurb economics delivering settlement value substantially above destruction-first OEM trade-in counterfactuals. Audit-clean documentation passed regulator inspection at first review. Cross-border resale routing under NDA preserved channel-respect for OEM-partner relationships. The customer remained anonymised in all public communication; the engagement is referenced here only in anonymised form per our standard NDA terms.
Authoritative references
Primary sources for the standards and frameworks referenced on this page. Maxicom maps every engagement to these recognised authorities.
Frequently asked questions
Can I get a reference for this engagement?
On NDA, yes. Procurement reference calls available for serious enquiries — privately arranged through your account team after mutual NDA on both sides.
Why is the case anonymised?
NDA is standard for our engagements. We never name a client without their explicit written consent — even when the outcome is positive. The anonymised form preserves the engagement-pattern detail you need for procurement evaluation while respecting the original client's confidentiality.
How is this engagement-type priced?
Per-asset pricing in AED, line-item per device, against your purchase order. Programme-level engagements receive multi-year locked rates with milestone-based settlement; single-event engagements are quoted at the engagement scope. Cross-border engagements consolidate settlement to the customer's reporting-currency entity through Maxicom inter-company arrangements.
What documentation does the engagement produce?
Per-asset Certificate of Destruction with eleven required fields, signed digitally and ink-on-paper. Pickup manifest with three-signature chain. Settlement invoice line-item per asset. ESG metrics report. Compliance attestation cross-referenced to the applicable regulators. Quarterly business review summary for programme engagements.
Can a similar engagement be scoped for our organisation?
Yes — most Banking · Tier-1 engagements at this scale follow comparable patterns. Send your asset inventory to start scoping; we respond with a written AED quote in per engagement SLA and a proposed engagement timeline within 5 business days.
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