Skip to main content
Home · About · Our process
About

Our process

A Maxicom engagement runs in five steps: you send an asset list, we return a written, indicative AED quote, we pick up against a signed manifest, we wipe or destroy to NIST 800-88 and IEEE 2883, then settle in AED against your PO with an audit pack.

1. Asset list

You send a list. A photograph or spreadsheet works.

2. Quote

We respond with a written AED quote in per engagement SLA.

3. Pickup

Priority pickup in Dubai and Abu Dhabi, scheduled across the UAE. Manifest signed at every transfer.

4. Wipe / destruction

NIST 800-88 / IEEE 2883 / physical destruction matched to media and classification.

5. Settlement

In AED, against your purchase order. Audit pack delivered.

Operating record

30 years of continuous operation. Maxicom UAE was established in the UAE in 2001 and has operated continuously across multiple regions ever since through five major economic cycles, two GCC regulatory revisions, the 2008 global financial crisis, the 2020-2022 supply-shock period, and the 2023-2025 AI-hardware boom. Across that span the engagement model has stayed remarkably consistent: per-asset pickup, per-asset sanitisation, per-asset Certificate of Destruction, settlement in your reporting currency against PO. Operations across the UAE; current headcount in the UAE is in the low hundreds.

Compliance posture and the standards we work to

Across UAE engagements, the standards stack is consistent: NIST SP 800-88 Rev. 1 (the framework auditors default to), IEEE 2883-2022 (the SSD/NVMe sanitisation standard), DoD 5220.22-M where contractually specified, documented chain-of-custody for the operational-discipline layer, plus the UAE's privacy framework: UAE PDPL (Federal Decree-Law 45/2021), DIFC DPL 2020, ADGM DP Regulations 2021 and the Central Bank of UAE Cybersecurity Standards. Every engagement certificate is written to be admissible against all simultaneously — one document covers every framework an auditor is likely to ask about.

What we do not claim

NAID AAA Certification we have not paid for (we operate to documented chain-of-custody — same operational discipline, no annual audit fee). R2v3 / e-Stewards we orchestrate through licensed-recycler partners rather than holding directly. ISO 27001 / ISO 14001 / ISO 45001 we have not been third-party audited against (partner certifications documented per engagement). Awards, rankings or volumes we cannot independently verify. The compliance desk reviews every page on this site against operating reality before publication; what we do not actually do, we do not claim.

How we settle and how we contract

Settlement is in your reporting currency (AED) against your purchase order, line-item per asset, payment terms agreed in the SOW as Maxicom standard. Programme engagements run on multi-year master service agreements with milestone-based settlement and quarterly business reviews. Cross-border engagements (where the asset routes between Maxicom UAE sites) are consolidated to your reporting-currency entity through internal Maxicom inter-company arrangements; the customer-facing transaction is single-currency. AED settlement is the Maxicom standard for United Arab Emirates engagements; the SOW is contracted through Maxicom Global Trading FZE for tax and regulatory clarity.

From your asset list to settlement FIVE STEPS · 7-14 BUSINESS DAYS i Asset list Photo or sheet You send ii Written quote 2 hours Local currency iii Pickup Pickup-ready Signed manifest iv Destruction Per-device cert NIST 800-88 / IEEE 2883 v Settlement Against PO Audit pack delivered
Reviewed by the Maxicom compliance desk. Last updated April 2026.
Operates to NIST 800-88 · UAE PDPL · IEEE 2883-2022
References

Authoritative references

Primary sources for the standards and frameworks referenced on this page. Maxicom maps every engagement to these recognised authorities.

Frequently asked questions

Frequently asked questions

Is Maxicom a UAE-registered company?

Yes — Maxicom Global Trading FZE is a UAE-registered ITAD trading house based in Sharjah, operating across the Emirates.

Where does Maxicom operate?

the UAE. Direct operations in the UAE; partner-orchestrated reach beyond.

Who reviews the content on this site?

Every page on this site is reviewed by the Maxicom compliance desk before publication. The badge "Reviewed by the Maxicom compliance desk · Last updated [date]" appears on every page.

What does "Reviewed by the Maxicom compliance desk" actually mean?

Every page on this site is reviewed by a standing internal compliance review function before publication. Claims about standards (NIST SP 800-88, IEEE 2883-2022, DoD 5220.22-M, documented chain-of-custody), regulators (UAE PDPL, CBUAE, NESA, TDRA), methods (sanitisation techniques, particle sizes, field strengths) and certifications are checked against operating reality. The badge with the date stamp is updated on each refresh cycle.

How do I verify Maxicom's claimed regulator alignment?

On request, we provide engagement-anchored evidence pack covering: (1) per-asset Certificate of Destruction sample naming the cited standards; (2) operator-vetting summary; (3) chain-of-custody manifest sample; (4) sub-contractor certification list (where licensed recyclers are involved); (5) jurisdictional regulatory alignment matrix mapping the engagement to the applicable rules (NIST 800-88 · UAE PDPL · IEEE 2883-2022). Sample evidence pack available on NDA before engagement signing.

Can Maxicom be inspected by my regulator under audit-of-vendor rights?

Yes. Where your master service agreement includes audit-of-vendor rights (typical for BFSI, government, healthcare engagements), the regulator may inspect Maxicom's engagement records, facility, and operational protocols. We have served regulator-inspection requests at multiple regulated-entity engagements without findings.

How long has Maxicom been operating in this region?

In United Arab Emirates since the regional entity was established. Continuous UAE operation. The regional team has decision authority on engagements within United Arab Emirates and coordinates with the programme manager engagements.

When you are ready

Send the asset list. We will send the number.

A photograph of the rack works. A spreadsheet works better. AED settlement, against PO.

sales@maxicom.ae · per engagement SLA